How do i contact customer service?
We provide 24 hours, 7 days after sale service. Our customer service representatives are happy to assist you at firstname.lastname@example.org.
How do i cancel or change my order?
Please contact customer service as soon as possible. We are usually able to cancel your order or make changes within 24 hour of your ordering. If an item has already shipped, keep in mind that you may return it within 30 days.
Do you offer a warranty?
Yes, we do warrant our products against manufacturer defects. See our warranty policy.
What is your return policy?
Items may be returned for refund or replacement, provided that you contact us within 30 days of shipment and items are in salable condition. Original shipping charges are non-refundable. See our return policy.
How do i return or exchange my item?
We understand how disappointing it can be when purchases don't work out, and we do everything we can to make the returns process fast and simple. That is why you will find we have no restocking fees and items may be returned for refund or replacement, provided that you contact us within 30 days of shipment and items are in salable condition. Shipping charges apply and are non-refundable. See our return and exchange center.
Do you charge a restocking fee?
We understand how disappointing it can be when a purchase doesn't work out, and we do everything we can to make the returns process fast and simple. There is no restocking fee for a return, however return shipping charges will apply.
About free shipping
We are free shiping for only US and Canada. For other countries, we will charge additional shipping charges.The amount of freight depends on different countries and regions. You can contact our customer service for specific consultation.
Tracking your order
Once your order leaves our warehouse, a tracking number will be emailed to you. Tracking codes take one business day to activate.
Can i place an order for pick up?
We are currently not offering order pick up. We are online only for the moment but look to expand soon.
If you have more questions, please contact us through contact page.